Privacy Policy
This Privacy Policy explains how RouteMate LLC collects, uses, and protects your information when using RouteMate GO!.
1. Information we collect
We collect the following data:
a) Account information
- Name and surname
- Email address
b) Device & usage data
- Device information (model, OS)
- App usage data
- Logs and diagnostics
c) Location data
- GPS location of connected devices
- Movement history
- Geofence activity
2. How we use your data
We use your data to:
- Provide core app functionality
- Display GPS tracking information
- Improve app performance
- Send notifications
- Provide customer support
3. Location data usage
Location data is essential for the App. It is used to:
- Show real-time tracking
- Provide history and analytics
- Trigger alerts (geofence events)
4. Sharing of data
We may share data with third-party providers: Stripe (payments), HERE Maps (mapping), Firebase (notifications), and legal authorities when required by law. We do not sell personal data.
5. Data security
We use reasonable technical and organizational measures to protect your data. However, no system is completely secure.
6. Data retention
We retain data as long as your account is active, needed for service functionality, or it is required by law.
7. Your rights
You may access your data, request correction, and request deletion (subject to legal obligations). Requests can be sent via email.
8. Email communication
We use email for account access, password reset, and support communication. We do not send SMS messages.
9. Notifications
We use Firebase for push notifications related to device activity, alerts, and updates.
10. Children’s privacy
The App is not intended for children under 18.
11. Changes to policy
We may update this Privacy Policy. Continued use of the App means acceptance of changes.